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FAQs


Please don’t hesitate to email us at info@example.com any time of the day and we will get back to you during our office hours from 9am – 5pm CET.
What are your shipping costs?

Our shipping costs differ depending on where the order is shipping to and how fast it’s getting there. You can check out our delivery options here (under Delivery Times and Costs).

Is my country available for shipping?

We ship to almost any country in the world including United States, United Kingdom, Canada, Australia, Germany, Italy, France, Spain, although shipping carriers and delivery times may vary. If for some reason we are unable to ship to your country after the order has been placed, you will be receiving a full refund.

I don’t have my return form, what do I do?

If you lost or didn’t receive a return form with your order, please contact our Customer Service team, they can provide you with a new return form.

Will you restock items?

As gross of our products are in limited quantities will be not restocking any products. This does not go for our Basic Collection, which will be restocked every other collection. If we do restock a product on a special occasion we announce this through our social media channels.