Eternal - eau de parfum

Shipping is free within the EU. For orders outside of the EU, shipping costs will be calculated at checkout.

What are your shipping costs?
Our shipping costs differ depending on where the order is shipping to and how fast it’s getting there. You can check out our delivery options here (under Delivery Times and Costs). 

I don’t have my return form, what do I do?
If you lost or didn’t receive a return form with your order, please contact our Customer Service team, they can provide you with a new return form.

Returns Policy

We hope you will be delighted with product.

However, if for any reason you are unhappy with your purchase, we're happy to adjust, exchange, or refund your order.

If this is the case, please contact us within 14 days of receipt of your delivery to arrange the return/exchange/adjustment, then make sure to ship the item back to us as soon as possible.

Items are returned at the buyer’s own risk, so we recommend that you use a Special Delivery service, and insure the shipment against loss or damage. Postage will only be refunded if an item has been sent incorrectly, or some other error has been made on our part.

Orders must be returned in their original packaging and in perfect condition.

*For international returns, customs duties/taxes must be paid for by the customer. These will be invoiced at cost.

Please return to:

Bullet
Buttonwood, California.
Rosemead, CA 91770